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Job Description: 

We are looking for an experienced customer care manager to be responsible for engaging with key customers by building and preserving trusting relationships. The customer relationship manager will constantly identify opportunities to grow the customer base and build positive relationships with new clients. You should also be strategic and analytical when finding solutions to problems to ensure maximum client satisfaction.

Key responsibilities and objectives of the BDM include:

  • Manage a team of customer service representatives in dealing with complaints and inquiries.
  • Render administrative support to other customer care team members when the need arises, or as instructed
  • Answer questions about products or the company over email and phone.
  • Keeping customers updated on the latest products in order to increase sales.
  • Take and process orders in an accurate manner
Vacancies Available : 01
Location : Bangalore
Job Status : Open

Job Description: 

Our growing retail business is looking for a skilled problem solver to join our team as a Customer Service Representative. We need an enthusiastic individual who can listen to customer service issues and then offer appropriate solutions to each problem.

The successful candidate for this role will have a strong command of the company’s customer service policies and be well-trained in product knowledge that can be critical for offering quick and accurate assistance to customers.

 

Key responsibilities and objectives of the BDM include:

  • Answers incoming customer calls and answer emails regarding delivery issues, product problems, service questions and general client concerns
  • Make outgoing calls as required to provide resolution and provide updates.
  • Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
  • Update customer information in the customer service database during and after each call
Vacancies Available : 04
Location : Bangalore
Job Status : Open

Job Description: 
The Business Development Manager (BDM) is focused on driving new business for the organisation and will own identifying and developing strategic client relationships with a focus on selling workplace furniture solutions with Natural materials. As a BDM, you will oversee business development initiatives within and outside of existing Transteel accounts.

Key responsibilities and objectives of the BDM include:

  • Build and maintain a strong network of influencers from the Real Estate, General Contractor, Architect and Design communities and End clients
  • Proactively develop client relationships and create meaningful engagements to win Transteel business.
  • Develop and execute opportunity
  • Manage your business through Salesforce CRM.
Vacancies Available : 07
Location : Bangalore , Delhi,Chennai, Hyderabad
Job Status : Open

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